How one of the Army's first female Apache pilots stayed motivated - Business Insider

AH-64 Apache helicopters operate with the expeditionary landing base ship USS Lewis B. Puller during a joint naval and air integration operation in the Persian Gulf, March 27, 2020.Shannon Huffman Polson is one of the first female Apache helicopter pilots in the Army; in addition to her military service, she spent five years leading and managing in the corporate sector at Guidant and Microsoft.

I was first introduced to the Five Whys as a technique developed by Taiichi Ohno, the founder of the Toyota Production System. Ohno used the Five Whys as the technique to drill down into deficiencies, to permit a deeper look into problems. This practice of asking the Five Whys became standard at Toyota and later became part of the Six Sigma training program.

Most of us aren't willing to face the places in ourselves that might be challenging, pieces of ourselves that we have worked to ignore for any number of reasons. But in writing, as in leadership , we often have to push ourselves to delve deeper than daily life allows in order to find the meaning hidden beneath the surface.

The work soon became deadening, and my frustration heightened when I learned secondhand what a lieutenant in our sister battalion was saying — that I hadn't been assigned a platoon because I wasn't up for it. Never mind that I knew the other lieutenant to be solidly mediocre in every sense. I talked to the captain I was working for, asking him when a platoon might be possible. He looked up from his desk impatiently.

I once asked my father, who was newly surprised by a divorce and exhausted from work, why it was that he continued to volunteer so much, serving on boards and on the vestry at church while he worked so many hours. Even as a young teenager, I could see the toll the deep fatigue was taking on him.

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