‘It used to be full of customers’: Retired Sears workers on why the company went bankrupt

Poor service ...U go bankrupt

Just wait and see what happens to prices when there is only one show in Town.

I used to shop primarily at Sears in the late 90s thru 2007. It was a great value if you needed decent tools and clothing, and home appliances. Something went horribly wrong when Kmart was tied around its neck.

I honestly liked going to Sears, where as I only go to Walmart when I need to. It was obvious that Walmart figured out that pricing was more important, than the customer experience. The funny thing is that most businesses are moving back to improving their customer experience.

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Sears was 'toast' ever since its 2005 Kmart merger, says former Sears Canada CEOSears may have just filed for bankruptcy, but the giant retailer 'was toast about a day after it closed' its merger with Kmart back in 2005, says former Sears Canada CEO. before that, even. accurate He may have a slight point there but the bottom line is since then the leadership and management has been abysmal and Canadian employees are not going to be receiving a pension it appears The executives received large payouts
La source: CNBC - 🏆 12. / 72 Lire la suite »