Jess Kelly: Don't be afraid to take your business elsewhere if the customer service falls short

  • 📰 businessposthq
  • ⏱ Reading Time:
  • 15 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 9%
  • Publisher: 71%

Belgique Nouvelles Nouvelles

Belgique Dernières Nouvelles,Belgique Actualités

Customers do not require a high-five and personalised conversation with the chief executive every time something goes awry; they just want their issues resolved, writes jesskellynt in this month's Connected magazine free with Sunday's Business Post

Very few things can test my patience quite like the scenario I faced on a Friday afternoon earlier this month.

Let me set the scene for you: I have an issue with a service I pay quite a bit of money for every month. I can’t find an obvious solution, despite serious digging on official channels, forums, and Twitter, so I pick up my mobile phone and call the company for help. Enter the source ...

 

Merci pour votre commentaire. Votre commentaire sera publié après examen.
Nous avons résumé cette actualité afin que vous puissiez la lire rapidement. Si l'actualité vous intéresse, vous pouvez lire le texte intégral ici. Lire la suite:

 /  🏆 8. in BE

Belgique Dernières Nouvelles, Belgique Actualités