Snapchat's new AI chatbot is already raising alarms among teens and parents | CNN Business

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Snapchat's new AI chatbot is facing backlash not only from parents but also from some Snapchat users.

“It’s a temporary solution until I know more about it and can set some healthy boundaries and guidelines,” said Lee, who works at a software company. She worries about how My AI presents itself to young users like her daughter on Snapchat. The feature is powered by the viral AI chatbot tool ChatGPT – and like ChatGPT, it can offer recommendations, answer questions and converse with users.

” Other users shared concerns about how the tool understands, interacts with and collects information from photos. “I snapped a picture … and it said ‘nice shoes’ and asked who the people [were] in the photo,” a Snapchat user wrote on Facebook. Snapchat told CNN it continues to improve My AI based on community feedback and is working to establish more guardrails to keep its users safe.

 

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