Phoenix woman's house burns down, window company still wants to deliver

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There's a common myth that you can cancel a contract within three days after signing. MORE ⬇️

While that can apply to home solicitation sales, in most cases if you sign a contract, you're bound to what's in it. That is unless the business lets you out.

Sears signed a $22,000 contract with The Window and Door Store. She started making loan payments and scheduled delivery, but then she had to cancel the whole deal."Sorry, your windows are on the way. We will install them. And I just kind of went, 'where? Because I don't have a house," Sears said. She says she told them of the fire and had to cancel, but Sears shows texts that continue to show an upcoming delivery date."They said we can hang onto them, work with the Realtor who does your new house," Sears said.

We revisited Sears after the store let her out of her contract and promised a return of the payments she made to her lender."Thank you very much for all you've done," she said, smiling.

 

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