. Readers said they appreciated the reliability and quality of service they received from the airline at a time when air travel is unreliable and plagued by poor service.Best international airline for customer service: British Airways
So how did that happen? A look at the airline cases my consumer advocacy organization received shows how quickly the British carrier moved to fix the service problems. Often, they were addressed before I could even ask. Clearly, BA has put customer service front and center. Last month, CEO Sean Doyle said his"number one priority" was to address the call center problems customers have faced when trying to contact the airline — so obviously, BA isn't resting on its laurels.
that upgraded customer experience using real-time, data-driven insights. That partnership appears to have paid off. Hertz also made a big investment in electric vehicles. Customer complaints are way down, too, which is making readers happy.Best cruise line for customer service: Viking
Nous avons résumé cette actualité afin que vous puissiez la lire rapidement. Si l'actualité vous intéresse, vous pouvez lire le texte intégral ici. Lire la suite:
Belgique Dernières Nouvelles, Belgique Actualités
Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.
Companies Look to Pay Tech Vendors Based on Business Outcomes, Not UsageGartner has found that 46% of tech firms face challenges in reaching revenue goals and can expect to make more pricing concessions as a result. Learn more in WSJ via bellelin_. GartnerIT
La source: Gartner_inc - 🏆 455. / 53 Lire la suite »
Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too EasyTrade groups told the FTC a simple 'Click-to Cancel' proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.
La source: Gizmodo - 🏆 556. / 51 Lire la suite »
Why investors gamble on shares of bankrupt companies“Anyone who buys and holds the stock of a bankrupt entity is almost assuredly going to lose their money,” says bankruptcy lawyer Howard Ehrenberg.
La source: MarketWatch - 🏆 3. / 97 Lire la suite »
Companies Are Drowning in Too Much AIGartner analyst AnalystArun says that IT sellers are feeling pressure to move into the generative AI space or risk falling behind. Read more in WSJ via IsabelleBiscuit. GartnerIT GartnerDA
La source: Gartner_inc - 🏆 455. / 53 Lire la suite »
Justice Department asks court to pause order limiting Biden administration's contacts with social media companiesU.S. District Judge Terry Doughty issued a sweeping order Tuesday blocking a number of senior Biden administration officials from engaging with social media companies.
La source: CBSNews - 🏆 87. / 68 Lire la suite »
Exclusive: PE firms, defense companies vie for Ball Corp's aerospace unitPrivate equity firms Blackstone Inc and Veritas Capital Fund Management LLC are competing against large defense companies to acquire the aerospace business of Ball Corp , according to people familiar with the matter.
La source: Reuters - 🏆 2. / 97 Lire la suite »