MTN Business has launched Operator Connect – a tool that standardises and integrates Microsoft Teams communication throughout your organisation.
“In South Africa, close to half of all organisations use Teams, and we are proud to be able to offer them added value through Operator Connect.”Operator Connect allows businesses to use the same Microsoft Teams user interface for internal and external communication while leveraging MTN’s favourable call rates to all destinations with no fixed monthly service charges.
Operator Connect achieves this while removing the need for on-premises hardware – delivering a quick and easy way to integrate quality voice calling into Teams.The solution assigns individual users or user groups a fixed voice number which enables them to make and receive voice calls from any location directly to their Microsoft Teams-enabled device.
Operator Connect then ensures companies experience reduced downtime by providing fully redundant connectivity using core network infrastructure between MTN’s voice network and the Microsoft Azure environment, while also providing 24/7/365 customer support.