When we bring you news of a store that closed, consumers may have questions: What happens if I’m owed a refund or a product? What about gift cards I haven’t used yet?earlier this monthA sign on the door at a Lewisville location said it was closed that day. It said it wouldn’t charge late fees and customers returning tuxedos could keep them. A customer, there, told us he paid for tuxedo rentals he planned to pick up that day and wasn’t sure what to do next.
Dapper & Dashing is listed as one of the brands asking for Chapter 7 bankruptcy protection in a filing dated Friday, August 11. NBC 5 Responds also emailed the attorney listed. We haven’t heard back.Generally, if a store or business appears to suddenly close, Chuck Bell, a financial policy advocate at“You could try to reach out to them through social media or through email if they're not answering the phone,” Chuck Bell suggested.said consumers can try to send a certified letter.
Bell said if a consumer paid by credit card, find out if the card comes with purchase protections that provide a refund.“The next step may be to contact your credit card company and see if you can dispute the charges, especially if you've paid a deposit or paid for merchandise that you haven't yet received,” said Horton.