The CEO of Carnival explains how the company made a comeback after PR disasters and financial disappointment

  • 📰 BusinessInsider
  • ⏱ Reading Time:
  • 21 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 12%
  • Publisher: 51%

Belgique Nouvelles Nouvelles

Carnival Corporation CEO Arnold Donald has prioritized engaging with the media and improving communication within the company and with customers.

) were not working together, so he asked his executives what success would like for their families, the brands or departments they oversaw, and the company as a whole in five years, then had them share the answers with each other. Increased collaboration among the company's brands has led to cost reductions for items like arugula and air travel, both of which were purchased by each brand without any coordination before Donald's tenure.

Donald also gained more insight into what Carnival's customers wanted, like different kinds of food and an easier process for boarding and leaving the company's ships. The latter led Carnival to develop Ocean Medallion, a small, circular device that passengers can wear that serves a variety of functions, like ordering food and drinks, opening cabin doors, and keeping track of family members.

 

Merci pour votre commentaire. Votre commentaire sera publié après examen.
Nous avons résumé cette actualité afin que vous puissiez la lire rapidement. Si l'actualité vous intéresse, vous pouvez lire le texte intégral ici. Lire la suite:

 /  🏆 729. in BE

Belgique Dernières Nouvelles, Belgique Actualités

Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.

The CEO of Carnival reveals the cruise industry's biggest challenge right nowThe biggest challenge the cruise industry faces is convincing more people to take cruises, Carnival Corporation CEO Arnold Donald Getting people to eat less!
La source: BusinessInsider - 🏆 729. / 51 Lire la suite »

The CEO of the world's largest cruise company reveals the advice he would give to his 25-year-old selfCarnival Corporation CEO Arnold Donald told Business Insider he has made listening to his employees and customers a priority.
La source: BusinessInsider - 🏆 729. / 51 Lire la suite »

Southwest CEO says mechanics deserve new contract, but company wants 'flexibility'Southwest Airlines Co's mechanics, who have been in labor contract talks fo...
La source: Reuters - 🏆 2. / 97 Lire la suite »