THE Johor Consumer Claims Tribunal has ordered a tour company in Johor Baru to refund RM9,000 to a paramedic officer who was deceived in buying a holiday package to Europe.
She was offered a 10D/8N European tour to France, the Netherlands, Italy and Norway at a discounted price of RM9,000 for two. A few days later, the claimant received a call informing her that she was lucky to have been chosen for a holiday package to Europe for two. Puvanasvary said that on top of the attractive pricing, the company also gave them a complimentary 4D/3N trip to Bangkok, Thailand, with the departure date in June.
However, Puvansavary said she and her husband started to sense something was wrong when the company only booked a one-way ticket to Bangkok with no hotel bookings and travel itineraries.