Slack vs. Microsoft Teams amid the coronavirus crisis - Business Insider

— companies like Microsoft and Cisco can cast a much wider net, given their existing relationships with many companies. In fact, Teams comes bundled with most business versions of Microsoft's wildly popular Office 365 productivity suite, already in use at many of the largest companies in the world.

"This to me is a great example that shows just how much Microsoft Teams is sitting dormant inside of organizations," Newman said. "I think the moment that companies were put in a position where it had to make a decision, this is going to be our collaboration platform, this going to be how we meet when we no longer go to meetings...IT leaders, business leaders, trust Microsoft."

He says that while Teams is theoretically a newer product, having only launched about 3 years ago, it was built by reusing code from older Microsoft software like Skype. He says that in reality, Slack is more innovative and forward-looking than Teams. He also takes issue with how Microsoft calculates its daily active user numbers, given that it's included with Office 365 — critics like Slack CEO Stewart Butterfield have expressed their skepticism over the company's definition of "active user," since some employees may only open it to see what it is, and then close or delete it forever.

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