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Promised quick turnaround, customers wait 7+ days to get COVID test results from Bay Area company

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Frustrated customers are waiting more than a week to get their COVID-19 test results from a company that is promising results within a day or two.

"I'm tired of waiting," said Marilyn Moore, a Virus Geeks customer.

"At first it seemed pretty organized," Moore said."They schedule your appointment and send you a QR code." According to state data, only 3% of labs facilitating COVID-19 testing across California took five days or longer to report test results in early January.

 

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