Use 1Stream's CRM, with voice capabilities, to meet all your business needs

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Promoted | Use 1Stream’s CRM, with voice capabilities, to meet all your business needs

CRM platform is essential to ensure that your sales, service and marketing teams can work hand-in-hand to deliver an excellent customer experience. 1Stream’s innovative all-in-one CRM solution is specifically designed to manage customer service and drive sales from one centralised, omnichannel platform, with built-in voice capabilities.1. Everything operates off one platform

1Stream’s CRM solution securely stores all information about your customer – including every sale, interaction, complaint or query across all mediums – on one platform that can be accessed by all members of your team across all relevant departments, anywhere and anytime. This enables every member of your team to engage with current and potential new customers in an informed, personal way, alleviating the need for the customer to re-explain the issue or request. This eliminates customer frustration and underscores the fact that you value your customers’ business.

1Stream prides itself on offering excellent and ongoing customer support. Because our CRM enables all of your sales, service and marketing needs to be delivered off a single platform, rather than multiple systems, support is both streamlined and cost-effective.As a local company that has won a string of awards for many innovative solutions,

knows and understands the unique South African market. 1Stream’s CRM is specifically designed to match and meet the needs of South African companies and their customers.1Stream is the leading provider of cloud-based contact centre and CRM technology in Southern Africa. Our team is driven by a passion for cloud technology and the role it plays in delivering exceptional customer experiences.

 

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