Leadership expert Marcia Daszko details how transitions with support staff can be easier - Silicon Valley Business Journal

Q. The management team has an almost entirely new support staff after we celebrated several retirements after several decades of service. How do we onboard several new executive assistants and expand their team as we grow?Transitioning the knowledge of retiring employees is helpful.

Executive assistants and administrative and support staff are often the hub of the organization. The flow of work, decisions, signoffs, communication, and information flow across their “desks.” Their continuing professional development is essential.

As with any role, continual education and improvement is an investment smart leaders make in their staff. In a rapidly changing workplace , increasing their knowledge and skills to work with uncertainty and disruption, pivot to meet new needs, and help the teams and organization succeed is paramount.

Your EA support teams have a large role in many businesses. Not only are they juggling and organizing, but they are also helping foster a collaborative culture, increase information and communication flow, reduce waste and complexity, develop healthy relationships, and ensure your customers needs are being heard and addressed. Elevating their knowledge and appreciating their contributions are essential.

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