The pandemic has cemented collaboration software as the hub for where work gets done, but the daily operations of a business largely happen in other specialized applications, such as software for financial planning, supply-chain management, and managing customer relationships. This can lead to a lot of “invisible” work for employees to bring data, information, and insights to the spaces where colleagues are making decisions and moving projects forward.
As a result, people waste time copying data into emails or chats or chasing down numbers from multiple colleagues. At least seven in 10 respondents cite inaccurate data, the inability to access and share decentralized data, and teams working from different sets of data as key challenges their companies need to address. An overwhelming 86% of surveyed workers say their teams would benefit most from solutions that make information more accessible across the organization.
Low-code software tools can empower employees to solve their own problems. In fact, more than three out of four surveyed workers wish they had more access to low-code tools or platforms to build digital solutions that help them achieve goals. Consider data entry, which is becoming a large part of employees’ roles across business departments because data is essential to how work gets done. A sales department, for example, could use AI to automatically update the database with essential data about a customer interaction. This would free up employees to do more meaningful work, like writing a business proposal.
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