It said it moved quickly to resolve the problem, but the bank didn't respond to News24's questions about the source of the glitch.
"Capitec's IT team worked quickly to resolve the issue that clients experienced on its app early on Tuesday morning, 25 April. Although there was a slight delay in balance updates, all card payments and debit orders were not affected, and clients can now continue using the app. We apologise to our clients for any inconvenience caused," said the bank in a brief statement.
Payday technical glitches have become a common occurrence in some of South Africa's big banks. Standard Bank is another bank that experienced these more frequently in the past and has dedicatedCapitec also experienced another big technical glitch in August last year, which left customers frustrated about not being able to transact on their apps, internet banking and USSD services.Click here for details on its shares and other info.In times of uncertainty you need journalism you can trust.
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Fonte: News24 - 🏆 4. / 80 Consulte Mais informação »