'Is this TADA service? If this is the kind of service they're providing, I think company will go bust’ — Passenger unhappy with ride-hailing driver & customer service reps - Singapore News

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“Why should i make payment when i didn’t take the ride?” the passenger asked

SINGAPORE: A dissatisfied passenger took to social media with a complaint against a ride-hailing service TADA driver who reportedly had a “really bad” attitude. Moreover, the customer service representatives proved to be unhelpful as well.

When they asked how to put up the back seat, the driver told them to pull it up. As they were doing so, he asked how many people were riding. When Shawn explained the situation, Sarah said she would escalate the matter and to wait for a reply via email.

 

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