Company apologizes for data issue affecting names of some LGBTQ students in Saskatchewan

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Edsby, which runs an online education portal used by parents and students, says a bug during a system update caused the birth names of students to show up on accounts instead of their preferred names

An online education portal used by parents and students in Saskatchewan is apologizing for a data issue that affected some LGBTQ students.

Some LGBTQ students say because the bug allowed their classmates to view their birth names, it wrongly named them and outed them.It says it understands the timing was poor, given Saskatchewan’s new rules that require parental consent when children under 16 years old want to change their names or pronouns at school.

Dallas Kachan, Edsby’s vice-president of marketing, said the change wasn’t made to accommodate requests.

 

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