Residents in a NW Houston neighborhood accuse utility company of breaking water pipes

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Neighbors in a northwest Houston subdivision say a utility company has come into their neighborhood and caused damage to water pipes. They turned to ABC13 to get some accountability.

A utility company is being accused by frustrated residents of causing damage and breaking water pipes at a northwest Houston subdivision.In early August, residents received a flyer on their doors from Ezee Fiber, notifying them that they would be installing fiber optic lines throughout the neighborhood.

"When they are digging, they got pick axes. They are wrecking tree roots, digging huge holes, and they are hitting the water lines," Paige said. "You are in a drought situation. Everyone's on water restrictions then you have tons of water flooding into the streets," Paige said. "I guess what I am asking is for accountability? Who is responsible for making sure they are doing it the right way?"

The company applied for more than 50 permits in the Jersey Village area, which were approved. They started work in the Oak Cliff Place subdivision a few weeks ago and expect it to be completed in about six months.

 

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