AI helps retailers to collect data about shopper preferences - Business Insider

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Retailers now know more about us than ever before thanks to AI, but experts insist it 'can improve lives'

" may summon futuristic images of robots and machines, in the retail industry it has become a catchall term for everything from customer service chatbots to virtual reality apps. expected to surpass $8 billion by 2024

Today, nearly everything a shopper does is being mined and tracked for data. While this may sound scary on its face, retail experts say AI will become essential in making stores more efficient and convenient for shoppers. "No retailer I have ever worked with has this down to a perfect science," she told Business Insider. "In fact, the predominant majority of retailers I work with are terrible at inventory management and demand forecasting."retail apocalypse

"[Retailers struggle with] having a particular item or set of SKUs in the right place at the right time," she said. "They often have the same item in every single one of their locations, for example, without figuring out that in a particular geography, a floral skirt might work, while elsewhere they're going to need a big puffer because it's cold."

 

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The frequently disputed points of AI are also the very points that bring about the convenience many seek.

Hi-tech horseshit...

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