These guidelines help administer the interactions between passengers and drivers and are based on directives from the Government and the Ministry of Transport. The use of face masks or an item covering your nose and mouth are now mandatory for both drivers and passengers and must be worn before entering the vehicle. The lockdown has been eased but a curfew is in place during the hours of 8pm. and 5am.
Bolt advises all riders to request their homebound rides by 6:30pm. at the latest. Government has directed that public transport should not happen after 7pm to allow drivers sufficient time to drop you off and head home before the curfew.Social distancing Maintaining appropriate social distance on every trip is critical to minimising contact. Passengers must use the back seat– ensuring there is sufficient space between all parties. - A 6 passenger vehicle may only carry 2 passengers;The ride-hailing company is also encouraging passengers in Gauteng and Cape Town to use the Bolt Isolated ride-type.
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