, Deborah L. Mack was excited to meet her new staff in person. But six days before her start date, the Smithsonian shut down all 19 of its Washington, DC, museums to help slow the spread of COVID-19. Instead of the in-person, all-hands meeting she had envisioned, Mack would have to settle for a videoconference call with her far-flung staff.
But for companies that have made the shift to working from home, there have been some pleasant surprises. Though no one would choose the current situation, being forced to rely on collaboration technology has helped some companies and employees realize its hidden benefits. Part of that feeling no doubt comes from our tendency to band together during a crisis and the fact that office workers are now getting a window into one another's home lives. But managers also say that the nature of virtual meetings forces everyone to become better listeners and to be more respectful of each other's time.
"As a startup, we tend to be very heavy on ideation," Bockman said, "Everyone is always thinking of a new thing we could be doing, which sometimes gets us off course and distracted in meetings." "I've actually had to reach out to staff and say, 'Be gentle on yourself,'" said Mack. "There may be days where two hours of productivity is all you can manage. And that's okay."
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