I tested every major online therapy website, preferred without video - Business Insider

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I'm a psychotherapist who tested 7 major online therapy websites — and I was surprised how much I preferred the platforms that didn't involve video (via AmyMorinLCSW)

is a psychotherapist, licensed clinical social worker, mental strength coach, and international bestselling author.Despite initially expecting video chat appointments to be the best option, Morin found that she preferred a site called Talkspace that offers unlimited text messaging with your therapist.

I was also curious about what it would feel like to be on the receiving end of online treatment. Would I form a connection with someone I've never actually met face-to-face? Could treatment via text message actually be effective? I tried it from my laptop and my phone. I also used various internet connections. Each time I had about the same results. On almost every video chat website I tested, the quality wasn't as good as I had hoped.

Talkspace let me choose my therapist. After answering a few questions, they gave me several therapists to choose from. After reading their bios and seeing their photos, I could choose which person I wanted to work with. Messaging a therapist definitely didn't feel the same as meeting with someone face-to-face. And Talkspace wasn't perfect. There were times when my therapist got my details mixed up with someone else's information .

 

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