Most franchises in SA are in the fast food or restaurant sector. Picture: SUNDAY TIMES
SA’s franchise sector mainly comprises fast food outlets and restaurants, making up a quarter of the overall industry. It is closely followed by the retail sector at 15%, while education is also growing in popularity. The sector in SA contributes about R720bn or 14% to the country’s GDP, and employs close to 400,000 people.
Vera Valasis, executive director of Fasa, says that, for many years, the association has identified the need in the SA franchise industry for an effective, alternative dispute resolution process, the intention being to provide both franchisers and franchisees an opportunity to resolve disputes between them in a consistent, effective and efficient manner.
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