The tone was pleasant, but the message on Steph Nixon’s voicemail contained a threat. Nixon, like thousands of others, had been informed by her travel agent that her package tour of Morocco could not go ahead because of coronavirus restrictions.
Imagine being an independant small travel company. Not sure any public facing business is worth it anymore. No protection.
I’m having the same issue with Voyage Prive who are only offering an unprotected credit note for a trip in June which was cancelled (paid in full for it in Oct 2019). If I don’t spend the voucher by the end of May 2021 I get my money back if they are still around then...
Great read, the travel companies are really taking the gloves off.