Digitalisation of local SMEs could add up to US$24b to GDP by 2024: survey

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Digitalisation of local SMEs could add up to US$24b to GDP by 2024: survey.

"This is not just because most of them have had to rely on technology to continue to deliver to their customers, but also because of their agility and adaptability to innovate. As the region starts to emerge from the pandemic, this trend will play a pivotal role in the economic recovery.

About 16 per cent of SMEs in the region are considered Digital Challengers or Digital Natives, having a strategy for the use of digital technology and being proactive in market responsiveness. Meanwhile, 31 per cent are still Digital Indifferents, or companies that are reactive to market changes and have not embarked on any digital initiatives.

However, they face challenges such as a shortage of digital skills and access to talent, lack of necessary technologies, and lack of commitment or budget from management. Mr Roy noted that governments, educational institutions, large corporations and industry bodies will have to come together to help SMEs seize digitalisation opportunities and derive the greatest long-term value from their transformations.

 

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