Glossier Accused of Racism by Former Employees

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'A company [being] founded by a woman does not insulate it from racism; does not excuse its anti-Blackness.'

"A company [being] founded by a woman does not insulate it from racism; does not excuse its anti-Blackness."Author:Whitney BauckPublish date:Aug 17, 2020Glossier is the latest brand to be accused of racism and troubling company culture by former employees, joining the likes of Everlane, Reformation and Refinery29.

Like former employees at a number of other millennial- and Gen Z- focused companies that have come under fire recently, the Outta the Gloss collective highlighted a discrepancy between the inclusive-seeming image the brand projected outwardly and their own experiences of the company from the inside. The former retail employees, called "editors" at the company, detailed a number of incidents with customers: a man massaging an editor without her consent, a woman who repeatedly came into the store and called Latinx employees "illegals," another who grabbed the face of a Black editor to "show off" her complexion to a friend. In most cases, the collective said, employees had come to expect little to no intervention from management in the face of such interactions.

Ultimately, the former employees concluded that one of the company's frequently-cited qualities — that it was started by a woman — "does not insulate it from racism; does not excuse its anti-Blackness and work culture that renders its broadest tier of employees disposable." Outta the Gloss went on to make a list of demands from the company that includes everything from anti-racism training to more transparency around salaries.

 

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