E-hailing company Grab has reassured customers that modified apps and illegal tools do not compromise their data.
“These illegal tools and modified apps do not operate within the Grab app, and under no circumstances is any Grab app or passenger data compromised in any way. It said there are only a small number of driver-partners involved and their modus operandi covers two methods. In our report, FMT had also reached out to a Grab driver-partner who claims to have fallen victim to this fraudulent activity on the platform.
“We also use machine learning models crunching millions of booking data in real-time looking for fraudulent patterns,” it said.
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