Comfort food and companionship — why some businesses have thrived during the pandemic

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Amid the stories of business collapses, there are some winners during the COVID-19 pandemic, both big and small.

In a factory in Sydney's south, Merna Taouk is bundling up fresh crumpets which will be packed and shipped directly to someone's doorstep.

A much bigger business than Ms Taouk's, the private equity-owned pet empire Greencross, was also aware of the early whispers of the coronavirus crisis. He says even though sales have eased back from their peak, Petbarn's seen 16 weeks bigger than Christmas.Although many businesses have been crippled by coronavirus, whether from loss of customers, trading restrictions or supply issues, some have managed to thrive during the pandemic.

"We needed to provide them something yummy that they could buy online, for themselves, for their loved ones," she says.Both Easter and Mothers' Day occurred relatively early in the initial shutdown and the various bundles, including bunny-shaped crumpets, took off.Ms Taouk says previously, she was lucky to get maybe 20 orders a week through her website. Over the Easter week, there were more than 1,400 orders.

"The company that was making puppy pads were forced by the government to make masks for humans, so we just had to deal with that, manage that — have we got the stock sitting in the right place at the right time?" he says.

 

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