Thousands of travellers who booked holidays before the coronavirus pandemic are now in limbo after student travel agency STA went into administration.Customers are being advised to contact airlines, hotel companies and banks about refundsDeloitte joint voluntary administrator Jason Tracy said they were undertaking an "urgent assessment" of the company's financial position and exploring whether a global restructure or business sale could be achieved.
"We will be communicating with them as soon as possible as we assess and understand the situation, and options going forward." Brisbane-based Trinity Rafferty had booked a four-week holiday to Europe with her husband in September 2019, before the COVID-19 pandemic began.Trinity Rafferty said she was trying to get more than $10,000 refunded."We paid cash for everything. We didn't put anything on credit because we had the money there. Biggest mistake we could have ever made.
She said she was only offered a "blue voucher" valid for 12 months after her original holiday plans, despite paying full price for a refundable ticket."How dare this company say, we signed up with terms and conditions saying that if anything happened, if we cancelled within a certain amount of time, that we would actually get a full refund," Mrs Rafferty said.
Lucky for Qantas Holidays, part of the Jetset Travelworld Group wholesale suite. Qantas will take the market share as it was planned. Your national carrier is manipulating markets and receiving tax payer funded bail outs while it sacks Australian staff and moves maintenance OS.
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Surprise.
'The ABC has reached out to STA Travel for comment'! The ABC has contacted them, surely?
What else did you expect from the best economic managers?
Lol, Uber eats suddenly gets an influx of applications