One said of the service: “No enforcement of mask wearing and passengers jam packed. Surely there is something that can be done to prevent this? Sell less tickets maybe?!”
Another wrote: “social distancing!!! come look at the lack of control your staff are showing on the Dublin to Belfast train ..”“Suggest you get signs teaching people their noses need covered too,” she added.“While the overwhelming majority of services have operated within the 50 per cent capacity, this service did see higher than anticipated demand, and we apologise for the capacity issues faced,” he said.
“While we facilitate customers switching to subsequent services in such a situation, there was a gap from 11.20hrs to 15.20hrs for the next departure under the current revised schedule. “We are resuming full Enterprise services from Monday 31st August. Face coverings are mandatory on our services to protect customers and employees, including where distancing issues arise.”