just a passing glance, but within a year, the achievements of the lender have taken industry watchers by surprise and this, has further warmed it into the hearts of its customers and Nigerians alike.
In addition, despite the rage of the coronavirus pandemic, the bank has opened four branches in strategic locations in Lagos and Port Harcourt with more still under consideration. The bank positioned itself for delivering service to its customers during the pandemic, by continued investment in its alternative banking channels: the Titan Mobile Application, Titan Internet Banking platform and the Titan *922# Unstructured Supplementary Service Data solution.
The bank’s mobile-based banking application, Titan Mobile App, has exciting user-friendly and interactive features to aid banking, whilst allowing customers to perform unlimited transactions with simple taps on their mobile phones. Some of the leading-edge features on the Titan Internet Banking include self-verification for intercepted transactions, statement download in different file formats, multiple transactions with a single token entry, bills payment, creation and cancellation of standing orders or recurring transfers, improved security, to mention a few.
Launched in December 2019, the *922# USSD solution is an easy-to-use, convenient, fast, user-friendly mobile that enables the bank’s customers to conveniently perform third-party transfers to both Titan Trust and other bank account holders in Nigeria, open Titan Trust accounts, buy airtime, pay bills, BVN enquiry, and access mini statements such as balance enquiry.
These and many other moves leveraging technology and building a culture of innovation have positioned the bank on an upward trajectory.