Not just for fast food: How the restaurant industry is embracing the drive-thru

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Applebee's is opening its first-ever drive-thru window at a test location this year.

and more and more restaurants are embracing the idea of serving the public in a way that limits potentially risky person-to-person interaction. Ordering and picking up a meal without ever having to leave your vehicle has long been a convenience that consumers have embraced but in a COVID-19 world it's one that has grown by leaps and bounds with no signs of slowing down.

Sit-down restaurants such as Applebee's have begun to look toward the drive-thru as another way to serve COVID-concerned customers. The company is set to debut its first-ever drive-thru pickup window in the coming months.“The demand for to-go and delivery options has been on the rise for more than a decade, with huge acceleration in the past nine months," said Scott Gladstone, VP of strategy and development at Applebee’s in an email to TODAY.

 

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