Reopening my restaurants felt as if we'd all suddenly been released from a year-long cage, and now everyone is trying to make up for lost time.
For the first time ever, I'm telling servers to not even suggest coffee or dessert unless the party specifically requests it. I've also instructed servers to drop the check off shortly after the entree comes out on weekends to speed up turnover. Erdem says complete strangers claim to know him to try to get into the restaurants.Strangers come to the door and insist they've been coming here forever.
It worked, but later that night the doorman pointed out my so-called friend and I'd never seen him in my life. I walked up, introduced myself, and said while I was impressed with his resourcefulness and he was free to enjoy his night, he should never come back again. He asked if he bought the most expensive bottle of wine we had, which was $1,500, could I find a way to seat him right away? I wasn't sure he was serious, but he purchased the wine and no sooner did we uncork the bottle than a table opened up. I cut the line and gave him the table. Everyone was happy.
zacherdem JennyPowersBK zacherdem liked your article in BI. Wish you were in California!Would work for you in a heart beat!
JennyPowersBK Good for him for being busy; but I don’t think this story makes him look good.
JennyPowersBK this is terrible news
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