Samsung Galaxy’s Foldable-Phone Pitch: Just Try Them, You’ll Like Them

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Samsung hopes to win customers over to the new versions of its Galaxy foldable phones through more in-store visits and lower prices

finally ready for its foldable phonesConsumers had initially balked at a price tag that hovered around $2,000. Durability remained a concern. During the pandemic, the device’s main draw of portability was undercut as people stayed home. Closed stores meant few buyers could see and touch a foldable phone that looks dramatically different from everything else.

. The device has a tablet-size screen that folds in half like a book, becoming small enough to carry in a hand, pocket or purse. When closed, a second display on the outside can field most tasks. Roh Tae-moon, president of Samsung’s mobile-communications business, said he has heard all the complaints. He is hopeful the company’s two new foldable devices, which were unveiled Wednesday, become more than fringe products in the smartphone market. As more countries reopen, more people will finally get to see the merits of foldable phones, he added.

“We’ve seen that users who have tried foldable phones like the experience and say they want to use them again,” Mr. Roh said. “But it’s hard to discover the value of foldables if they haven’t had a chance to experience them.”

 

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