These documents are the foundation to any thriving and successful business. They help produce reliable results, improve management, and find holes in the current business processes. You would be surprised at just how many problems in your business can be solved through a well done SOP and yet SOPs are rarely talked about or utilized correctly.
This is the exact scenario you are laying out for your team members when you don't give them proper SOPs to follow. Implementing SOPs ensures quality, removes room for error, and allows you to train new people quickly and effectively.The key to scaling any business is increasing capacity . Now you can absolutely increase capacity by haphazardly and onboarding them to the best of your ability. The issue with that is it takes significantly longer to actually get the new team member trained.
On top of streamlining the onboarding process it also allows you to ramp up capacity much faster while maintaining the same quality of product or service.This is all wonderful and sounds like a dream, right? But how do you get started with building SOPs and distributing them? SOPs can come in several forms, but the most common formats are video and written. Depending on the type of business you have, one format might be better suited for your needs than another.
Once you have the SOPs created, it's a great idea to distribute them during a meeting or through an online system so everyone has access. For new hires, simply add them to the existing system or give them physical copies to review and you're set to go.