Maven CEO Kate Ryder shares how she's making healthcare more equitable

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Black and Hispanic mothers face dangerous hurdles during pregnancy — the CEO of a $1 billion startup is on a mission to change that

Maven pairs every user with a patient advocate who helps connect them with the right providers, schedule appointments, and find additional resources. It also lists providers who have experience with certain communities to better tailor the health journey to the patient.

There's the journey of the single mom who works an hourly job. How do we make sure our model and technology is compatible with the pain points and needs she has? We put the chief medical officer for the home, whoever that is, at the center of our platform. Internally, we're going to continue to focus on advancing diversity, equity, and inclusion. One thing we're really proud of is we offer unlimited vacation, flexible working options, and 14 weeks of paid parental leave.

You mentioned you treat DEI goals like you do marketing goals or hiring goals. Can you show me how you do that? I think we've learned a ton because we've always had diverse providers in our community, and we've always done cultural care matching. So we have a lot of learnings that we're leveraging as we continue to build out this product.

 

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