Wearable technology like fitness trackers can spot signs of stress and alert employers.Most people who strap a fitness tracker to their wrist do so for motivation toward a daily step goal, or perhaps to prove their suspicions about a bad night's sleep. They don't necessarily think about ways it can help their employers help them.
These ubiquitous, sensor-powered devices, he added,"have the potential to unlock a new world of insight for people and employees, supporting employee engagement and wellness."What no-one expected was that the pre-COVID-19 mobility and biometric data of the volunteers would provide a useful baseline for better understanding work-life balance as the pandemic took hold.
"Volunteers could see, on their personalized dashboards, how back-to-back video calls impacted sleep, or their ability to switch tasks," Laura Hinton, the chief people officer for PwC UK, said."Or they could see if particular patterns of work were creating evidence of stress." "A number of volunteers reported not necessarily realizing they were stressed initially, and gaining an understanding of how it can creep up gradually," Hinton said."This validated our decision to prioritize the wellness of our people."The logical next question: Once this data became anonymized and aggregated for PwC UK to analyze, how did the firm act on what it revealed?
The volunteers could all look at their own personalized data. Separately, the cross-disciplinary team collaborated to make sure data was stripped of personalizing information before being integrated into PwC UK's algorithm to scan for worker wellness needs. In contrast, the 2014 survey found only 31% of respondents were willing to grant that kind of access.
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