A shift in brand loyalty
A global survey by Bazaarvoice found that 39% of shoppers ventured out of shopping for their usual brands, with 83% of them intending to continue to shop for the brands that they recently discovered.With many stuck at home with closets full of clothes, people started to question quality of what they owned as well as the sustainability of their consumer practices.
Surprising grasp of the obvious.
The technological changes are also immense. I dont go to a supermarket. I order online and the groceries are delivered to the front door. This is the future along with Amazon type of services.
I often wonder when I see a small store and it says their capacity is 15, when was the last time they actually had that many people in the store? If ever.
And through ridiculous political decisions, wipe out thousands of businesses and jobs.