– Some small businesses are still struggling to hire qualified workers, even as Americans return to the U.S. job market in droves.
But small business owners believe the job market is a tale of two recoveries. Eighty-eight percent of respondents in the Goldman Sachs survey say small businesses are struggling relative to larger companies in their local communities. Forty-two percent say they have lost employees to larger businesses that are paying more.
“I’m worried about burnout. … It’s frustrating, very frustrating,” said Shirley Hughes, owner of Sweet Cheats bakery in Atlanta.Sweet Cheats had nine staffers at the pre-pandemic peak. Now Hughes has two plus herself. She’s curtailed business hours — closing time has gone from 8:30 p.m. to 6 p.m. and now 4 p.m. — giving her and her two bakers more time in the kitchen. Still, Hughes says she now works 80 to 90 hours a week.
“I don’t think it’s going to change for a while,” she said. “I’m going to keep it the way it is right now, people are not willing to work just yet. I'm still having a lot of trouble finding staff.” Last year in April 2021, Bodasing temporarily opened a second location in a food hall. But then the staffing shortage began to hit home.
“Let’s assume the employment shortage is not going to change,” Bodasing said. “You can sit around and struggle or pivot and change the business in a way that will get us ahead even during the shortage.”
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