Sergio's Restaurant president and CEO Carlos Gazitua explains how robot waiters help to serve more tables while making human employees more tips.
Since the robot servers were deemed successful in Chili’s, the franchise expanded Rita the Robot to 51 additional restaurants nationwide. Rita the Robot has four primary tasks when working at the American restaurant chain – guiding guests to their tables, delivering food, carrying the dishes back and singing a birthday greeting for celebrations.
Especially in IHOP
Do we tip the robot? And if we don't, is it going to go all Skynet on us?
Everything will be automated. Service (human) will become a luxury.
A robot who self-identifies as a human.
Robot doesn’t cost $15hr
A robot greeted me at the door on my visit to the olivegarden yesterday. I think some caffeine (and a personality) would have helped.