Here’s Why You’re Still Stuck in Robocall Hell

  • 📰 WIREDScience
  • ⏱ Reading Time:
  • 41 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 20%
  • Publisher: 55%

Business Business Headlines News

Business Business Latest News,Business Business Headlines

Despite major progress fighting spam and scams, the roots of the problem go far deeper than your phone company’s defenses.

For years, the telecommunications industry has been trying to curb robocalls, the frustrating and potentially dangerous spam calls that try to scam anyone who picks up the phone. But even after significant milestones in defense—including thethat cryptographically authenticate the source of calls—you're probably still getting spammy calls that drive you nuts.

“I think it’s not going well at all!” Warner tells WIRED. “And people understandably wonder why the carriers don’t just block spam calls. But if you're AT&T or Verizon or T-Mobile or whoever, it’s not in your purview to decide which conversations people are allowed to have. I don’t think people want to be in that surveillance state where carriers are in a position of deciding what is an acceptable conversation for Americans to have.

“As providers have gotten more aggressive blocking or labeling suspicious calls, they've taken on more risk that they'll mis-block or mislabel a legitimate call,” he says. “Maybe it really was a call from the bank or the pharmacy. There is some delicate balancing that providers have to do, and some are more aggressive than others.”

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

jimlanenova I don't completely buy the premise of this piece. It's not in the phone providers' financial interest to block calls. When a spoofed number makes dozens of calls and hour, I can guarantee it's not legit.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 385. in BUSİNESS

Business Business Latest News, Business Business Headlines