When house calls turn deadly: Are cable companies responsible for workers' violent crimes?

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People open their doors for all kinds of repair services — and have been robbed, beaten, sexually assaulted and even murdered in their homes.

We, as women, we want to believe so badly that there is no one capable or no one ever wanting to hurt us. We learn all the different things we should or shouldn’t do based on what happened to someone else.“We, as women, we want to believe so badly that there is no one capable or no one ever wanting to hurt us,” Hoffman said. “We learn all the different things we should or shouldn’t do based on what happened to someone else.

In Betty Jo McClain Thomas’ case, Hoffman speculated that seeing the company vehicle and having dealt with Holden the day before may have led Thomas to have her guard down. Hoffman also believes the company bears some responsibility in that case, especially since Holden had access to a company vehicle during his off hours.Holden’s supervisor told the Irving police that technicians were able to take vans home, but Holden had instead parked the van at the company lot.

Ray T. Khirallah, of the law firm Hamilton Wingo LLP, told the jury that Holden’s supervisors and managers started receiving complaints just weeks after Holden started his job. Disciplinary reports were filed against him, along with a corrective action. Two days later, he requested mental health intervention through the employee assistance program and told his operations manager. In the intake form, he wrote he had insomnia, racing thoughts, had stopped eating and thought he was a Dallas Cowboys player whose career ended after he was paralyzed.Two days before Thomas’ murder, a grim post appeared on his Facebook profile: “I am lost, hurt, and I don’t want to be here anymore. Please just let me go in peace.

First, he said he had given his number to Thomas, who called him to fix her fax machine again. When Holden arrived at her home, he said, he saw two other workers in the back of her house. He discovered she needed an adapter, which he offered to go buy. He also noticed something wrong with the television reception and headed to the attic to tighten a connection.

“It was something, I mean, something about black something,” Holden told detectives. “I didn’t know if she was talking about me or what.” Khirallah told the court that after Charter bought Time Warner and acquired 21 million more customers, executives changed the paperwork to show that they ran employment verification checks.

 

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