The plaintiffs allege being blind-sided by arrests - sometimes at gunpoint - and in some cases spending time in jail. Some plaintiffs describe losing their jobs in the fallout from the arrests.
Hertz said in a statement that it disagreed with the ruling allowing the cases to be pursued outside bankruptcy court, and that it's committed"to do right by our customers." Hertz CEO Stephen Scherr admitted in April that"several hundred people" were impacted by the company's errors. Another plaintiff, Mary Lindsay Flannery, says she was in a car she'd rented from Hertz in 2020 when police pulled her over and told her that the vehicle was stolen. The car was impounded, the complaint alleges. Flannery was unable to get an explanation from Hertz despite repeated attempts. She was arrested weeks later, leaving her daughter alone without a parent because her father was deployed overseas, according to the complaint.