Rogers to invest $10 billion in artificial intelligence, testing after massive network outage

Chief Executive Officer Tony Staffieri said the Canadian telecom operator has made progress on a formal agreement between carriers to switch 911 calls to each other’s networks automatically – even in the event of an outage on any carrier’s network.

“I believe this is the only responsible way forward and I am personally committed to making it possible for all Canadians,” Staffieri said in a letter on Sunday. Staffieri said that the company is physically separating wireless and internet services to create an ‘always on’ network – to help make sure the customers don’t experience an outage with both cellular and internet services again.

Earlier this month, the operator that has about 10 million wireless subscribers and 2.25 million retail internet subscribers, suffered a glitch that lasted nearly 19 hours, disrupting services from flights to banking and emergency 911 calls. The Canadian government has also ordered a probe and demanded telecoms companies agree within 60 days to develop communication protocols to keep people better informed.

Clearly they have a lack of actual intelligence.

So they want to automate managing the automation that doesn’t work? Why is the first step in resolving these issues always how to get rid of people?

Find some competent professionals to oversee your network and pay them properly. It will be much cheaper in the end.

How about you keep your fücking network operating

Maybe invest in human intelligence first.

Paid for by the customers 🙄🙄🖕🖕

what could go wrong lol

Business Business Latest News, Business Business Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Rogers to invest $10 billion in AI, testing after massive outageRogers Communications Inc. said on Sunday it will invest $10 billion over the next three years in Artificial Intelligence, and more testing and oversight, just weeks after the company reported network issues that caused widespread disruptions across the country. You should get your service working properly first then invest in more BS How about they invest something, anything into customer service. They deserve to fail and collapse. And who do you think will be paying for this ?
Source: CTVNews - 🏆 1. / 99 Read more »

Rogers says it couldn't have restored emergency services any faster during outageRogers Communications Inc. says in a submission to the federal telecom regulator that it could not have restored emergency services any faster during a widespread service outage earlier this month that crippled the company's networks and affected millions of customers across Canada. In other words Rogers doesn't have a back up plan for the next blackout of their network in Canada. rogersoutrage Time to switch to Bell and have other services from other companies. Did they try unplugging then plugging back in?
Source: CTVNews - 🏆 1. / 99 Read more »