12 ways you can be a better customer, according to food entrepreneurs and servers

Dealing with inappropriate customers is a reality most food establishments face. It’s also true though that ‘inappropriate’ varies between upscale restaurants, fast food chains, laid-back coffee shops, and bars. There is one statement however that most restaurateurs, cafe owners, bartenders, baristas, and servers agree with: The customer is not always right. There exists a fine line between customer entitlement and the standard of service each food establishment is paid to deliver.

“I mind when they don't respect the place of business and are sloppy and gross after they use the restroom,” says Dara*, a former Starbucks barista. “Otherwise, I don't really have a problem with it.' General customer etiquette extends even when you're not a paying customer and you're just using an establishment's restroom. 7.

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