Most restaurants not into ‘screaming child’ surcharge, say it risks losing customers and is ‘sensitive’ matter

  • 📰 TODAYonline
  • ⏱ Reading Time:
  • 72 sec. here
  • 3 min. at publisher
  • 📊 Quality Score:
  • News: 32%
  • Publisher: 99%

Business Business Headlines News

Business Business Latest News,Business Business Headlines

SINGAPORE — Unruly children causing a ruckus while out eating with their parents at restaurants can be disruptive and frustrating for other diners, but most food-and-beverage (F&B) business owners said that they will not con

They also told TODAY that they often let the unruly behaviour persist because they do not want to offend their customers, and that the most they are willing to do is gently request that the family keep the noise down, or move other customers away from the noise.

Others applauded the move and said that it is a parent's duty to ensure their children are not being a nuisance in public spaces.Most restaurants interviewed by TODAY were resigned to the fact that there are often diners with rowdy children, and that there is little to be done about it. "I think will just avoid going to an eatery that does that. I don't think they would want to pay a surcharge since there are so many other restaurants that do not make them pay that," she said.

As a last resort, the service crew may consider bringing up the issue of the rowdy children to the family, but Mr Lee said that there is no perfect solution. "I find no harm in an absolute so-called ‘rule’... A restaurant is entitled to curate an experience, and as members of the public, you don’t need to feel offended, because you may not be target customers.”

"We have no desire to enforce the policy — only when the experience of other patrons has been compromised," it said. "When we start implementing rules and fines around every issue, we are not helping ourselves," the marketing executive who has a one-year-old daughter said. Angie's Oyster Bar & Grill told TODAY that it did not consider adding an age restriction because its goal has always been to share its unique dining experience with as many people as possible, and that includes parents and families with children.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 1. in BUSİNESS

Business Business Latest News, Business Business Headlines