It seems chatbots are everywhere these days. Open a web page or interact with a company on a mobile application and you are bound to see a popup encouraging you to ask a question.
Artificial intelligence platforms mimic human communication and help people more easily interact with their service providers. These days we can interact with many such bots by speaking, a concept known as “conversational AI”...A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.
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