Couples stranded on wedding day say they're still struggling to get refunds from video company

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Some whose weddings were shot have been trying to locate their videographers directly in an attempt to get the raw footage from their special day that they say Petit Four Films hasn't delivered yet.

In September, the company told the I-Team, "Unfortunately, due COVID, inflation and the economic swings over the past few years in the industry; it is to our deepest regret that we have had to cancel a portion of our weddings and enter into Chapter 11 bankruptcy. We have been and are currently issuing refunds. We deeply apologize for any inconvenience this may have caused any of our couples and will be in touch with them with the next steps in the process.

She also filed a complaint with the New Jersey Attorney General's office, where she lives, and the Illinois Attorney General's Office, where Petit Four Films is based. After emailing the company she planned to take legal action, Glackin received a response she was scheduled for a refund that same day. She was stunned when a short time later, she got a call from someone who said he was Jason Groh, the same name listed on an August 2021 Illinois state record as Petit Four Film's president and manager.

Groh issued Glackin a refund via Zelle, paying her $1,000 from Petit Four Films LLC and the remaining $799 from Groh.Glackin says she asked Groh about his role. She says he told her he didn't know where he stood right now in the company.

 

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