A Facebook video uploaded by Roads.Sg on Sunday shows a Mercedes-Benz driver confronting an SBS bus captain.
In response to TODAY's queries, Mrs Grace Wu, vice president of customer experience and communications at SBS Transit, said that the incident happened along Flora Drive at close to midnight on Oct 31.However, when it later tried to exit the bus bay, it found the car obstructing its path. The car driver then returned to his vehicle and drove off"but not before verbally abusing our bus captain", she added.activated the emergency door button on the side of the vehicle and boarded it, where he shouted at the bus captain again, Mrs Wu said."A lady, who could have been a passenger on the car and seemed to know the man, boarded the bus and managed to coax him to alight," added Mrs Wu.
She added that the bus captain was in communication with SBS Transit's operations control centre throughout the incident."We take this incident very seriously as our bus captain was just doing his job in providing an essential service.